Shipping Policy

Thank you for shopping with Serene Decor operating under Swift Cart LLC! This Shipping Policy outlines our shipping practices to provide you with clear information about the delivery of your purchases.

1. Processing Time

Orders are typically processed and shipped within 1-3 business days after payment is received, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to ship your order as quickly as possible.

2. Shipping Methods

We offer a variety of shipping options to accommodate your needs:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Delivered within 2-3 business days.
  • Overnight Shipping: Delivered the next business day.

Please note that delivery times are estimates and may vary depending on your location, shipping method selected, and unforeseen circumstances such as weather delays or carrier issues.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order, shipping method selected, and your delivery address. You can view the shipping cost for your order during the checkout process before making a payment.

4. International Shipping

At this time, we only offer shipping within US. We do not ship internationally. We apologize for any inconvenience this may cause.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online through the carrier's website.

6. Shipping Restrictions

Please note that we are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, we do not offer shipping to freight forwarding companies.

7. Shipping Delays

While we make every effort to ensure timely delivery of your order, please understand that shipping delays may occur due to circumstances beyond our control, such as severe weather, natural disasters, or carrier disruptions. We appreciate your patience and understanding in such situations.

8. Order Changes and Cancellations

Once an order has been placed, we are unable to make changes or cancel it. Please review your order carefully before completing your purchase.

Contact Us

If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us at shipping@serene-decor.com.

Thank you for choosing Serene Decor operating under Swift Cart LLC for your home decor needs!